Bownet Extended Warranty - Backstop

Extend Your Bownet Backstop Protection: Double Your Warranty Coverage

Ensure the longevity of your Bownet Backstop with the Bownet Extended Warranty, designed to double your product's protection. This valuable extension adds an additional one (1) year to your manufacturer's warranty, covering defects under the same comprehensive guidelines as the standard policy. Specifically crafted for Bownet Nets and Goals, this extended coverage ensures peace of mind for your investment. Should a manufacturer defect arise, Bownet is committed to supplying necessary parts at no charge, with only a small shipping fee applied. In the rare event that specific parts are unavailable, a like product will be provided to keep your equipment in play. As an added benefit, the Extended Warranty also offers an exclusive opportunity to purchase one replacement bag within the first twelve (12) months. It's important to note that damage to frames resulting from abuse or improper use is not covered by this extended warranty. Please review the CA Prop65 label before making your purchase.

Specs at a Glance:

• Adds 1 (one) year to manufacturer's warranty
• Covers manufacturer defects under standard warranty guidelines
• Eligible for Bownet Nets and Goals (including Backstops)
• Replacement parts provided at no charge (small shipping fee applies)
• Like product provided if specific parts are unavailable
• Excludes damage to frames from abuse or improper use
• Includes CA Prop65 warning for consumer awareness

We offer standard 1-5 business day shipping (following dispatch) via LTL Freight, FedEx, UPS, DHL, or USPS. Orders typically process in 1-2 business days (starting the following business day). Shipping rates are usually calculated at checkout; however, we reserve the right to provide custom shipping quotes for oversized or specialized equipment.

60-DAY NO-HASSLE REFUNDS AND RETURNS

If there’s an issue with your product, we make refunds and returns quick and easy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused or unused, with tags, and in its original packaging. To contact us, email info@joysportstore.com

More information on shipping and returns can be found here.

How long will it take for my order to ship? When will I receive it?

Handling time: 1-2 days (Monday – Sunday)

Transit time: 1-5 days. (Monday – Friday)

Delivery Time: Handling time + Transit time

Shipping Policy

We GUARANTEE the fastest processing and shipping times in the industry, along with the most responsive customer service, period.

Which payment methods do you accept?

• AMERICANEXPRESS
• APPLE PAY
• DINERS CLUB
• DISCOVER
• METAPAY
• GOOGLE PAY 
• MASTERCARD
• PAYPAL
• SHOP PAY
• VENMO
• VISA

What is your return policy?

We offer a 60 Day Money Back Guarantee On All Items. Check out our 60-Day Return Policy

What is your cancellation policy?

You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at info@joysportstore.com  if you would like to cancel your order. Once the order has shipped, it is subject to our 60-Day  Return Policy.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt. If your item(s) do arrive damaged, please send photos to info@joysportstore.com  and we will process a replacement or compensation.

How do I place an order?

To place an order online, simply click “Add To Cart” on your preferred product and proceed to checkout. Enter your shipping and billing information and complete checkout. 

How do I know when my order will ship?

Once you place your order, you will receive a confirmation email confirmation credit card authorization and shipping/billing information.

We will immediately process your order and you will receive an email confirming your order has shipped with a tracking number once it leaves the warehouse. 

If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.

Will you send an order confirmation via e-mail?

An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

Can I change my order?

Yes, you can change your order at no cost by simply emailing us at info@joysportstore.com  and requesting the change. Any price difference will be credited to your card or we will send you a custom invoice to pay the difference. Orders can only be changed before shipping.