Product Overview
The Lobster 20-Function Remote Control puts full command of your training session in the palm of your hand. This state-of-the-art compact controller lets you make instantaneous changes to your Lobster tennis ball machine, including play/pause, oscillation sweep, fully random, 2-line, speed, feed, spin, and much more.
This remote is not standard equipment on Grand series machines; it is an optional accessory. It can be pre-installed by the factory or added by the owner after purchase, giving you flexibility in how you upgrade your machine.
The remote is compatible with Elite Grand series machines, Phenom machines, and the Pickle Champion by Lobster only. Confirm your machine model before ordering to ensure compatibility.
This listing is offered in a single configuration (SKU EL21) at $299.00, so you can add greater control to your Lobster training setup without guesswork.
Shipping & Returns
We offer standard 1-5 business day shipping (following dispatch) via LTL Freight, FedEx, UPS, DHL, or USPS. Orders typically process in 1-2 business days (starting the following business day). Shipping rates are usually calculated at checkout; however, we reserve the right to provide custom shipping quotes for oversized or specialized equipment.
60-DAY NO-HASSLE REFUNDS AND RETURNS
If thereās an issue with your product, we make refunds and returns quick and easy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused or unused, with tags, and in its original packaging. To contact us, email info@joysportstore.com
More information on shipping and returns can be found here.
Warranty
1-Year Limited Warranty
Lobster Sports 2-Year Warranty ā every machine is assembled and quality-checked at the Lobster Sports manufacturing facility in California. The Limited Warranty applies only to the original purchaser of a product bought from an authorized reseller (JoySportStore is one) and identified with a Lobster logo. Products bought from non-authorized resellers are not covered.
| Coverage | Warranty period |
|---|---|
| Ball machines (excluding battery & server wheels) | 2 years |
| Battery & server wheels | 6 months |
| Accessories (excluding external battery pack) | 1 year |
| External battery pack | 6 months |
| Parts purchased separately | 6 months |
| Demo & reconditioned models | 6 months |
Warranty service: the manufacturer's warranty covers parts, labor and one-way shipping for US domestic customers ā Lobster pays outbound shipping on warranty repairs and warranty parts, the customer covers inbound shipping to the factory. Warranty is activated by emailing the warranty card to Lobster Sports.
Optional extended warranty can be purchased within 60 days of purchase: +1 year $110 (Elite, Grand, Pickle) / $199 (Phenom), +2 years $165 / $299, +3 years $249 / $399.
Non-warranty repair is available for machines up to 10 years old; labor $95/hour (1-hour minimum), shipping both ways at customer's cost. There is no warranty on tennis balls and all ball sales are final.