Product Overview
The Lobster Electric Power Pack is a simple upgrade that transforms your battery-powered ball machine into an electric machine. By plugging the compact power pack into an outlet, you can run your machine off electricity and enjoy unlimited practice time without worrying about battery life.
This accessory gives you flexibility in how you power your sessions. Use your machine's internal battery when you're away from an outlet, or connect the electric power pack when you want to stay on the court as long as you like. The choice is yours from one session to the next.
Designed for convenience, the power pack is lightweight and padded with a fabric exterior, and it includes a carrying strap so it's easy to transport to and from the court. It plugs into the charger port on the red base of your machine for a straightforward connection.
The Electric Power Pack is compatible with the Elite One, Elite Two, Elite Three, and Pickle Two models, making it a versatile addition for owners of these Lobster ball machines.
Shipping & Returns
We offer standard 1-5 business day shipping (following dispatch) via LTL Freight, FedEx, UPS, DHL, or USPS. Orders typically process in 1-2 business days (starting the following business day). Shipping rates are usually calculated at checkout; however, we reserve the right to provide custom shipping quotes for oversized or specialized equipment.
60-DAY NO-HASSLE REFUNDS AND RETURNS
If there’s an issue with your product, we make refunds and returns quick and easy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused or unused, with tags, and in its original packaging. To contact us, email info@joysportstore.com
More information on shipping and returns can be found here.
Warranty
1-Year Limited Warranty
Lobster Sports 2-Year Warranty — every machine is assembled and quality-checked at the Lobster Sports manufacturing facility in California. The Limited Warranty applies only to the original purchaser of a product bought from an authorized reseller (JoySportStore is one) and identified with a Lobster logo. Products bought from non-authorized resellers are not covered.
| Coverage | Warranty period |
|---|---|
| Ball machines (excluding battery & server wheels) | 2 years |
| Battery & server wheels | 6 months |
| Accessories (excluding external battery pack) | 1 year |
| External battery pack | 6 months |
| Parts purchased separately | 6 months |
| Demo & reconditioned models | 6 months |
Warranty service: the manufacturer's warranty covers parts, labor and one-way shipping for US domestic customers — Lobster pays outbound shipping on warranty repairs and warranty parts, the customer covers inbound shipping to the factory. Warranty is activated by emailing the warranty card to Lobster Sports.
Optional extended warranty can be purchased within 60 days of purchase: +1 year $110 (Elite, Grand, Pickle) / $199 (Phenom), +2 years $165 / $299, +3 years $249 / $399.
Non-warranty repair is available for machines up to 10 years old; labor $95/hour (1-hour minimum), shipping both ways at customer's cost. There is no warranty on tennis balls and all ball sales are final.